Updating the Deal Status - From Lead to Complete
LEAD
Covert a Lead to a Contact once an application has been started. To do this go into the Contact page and change the drop-down status to Contact. Click here for detailed instructions.
PRE-APPROVAL
Set the Application Type status as a Pre-Approval in the Mortgage request section of a deal.
NEW
A deal must be submitted, cancelled or parked to change the status from New.
SUBMITTED
Click Submit to Lender in the Mortgage Request section to submit a deal.
APPROVED
The deal must be marked as Approved by either the lender or the broker. Click here for detailed instructions.
ACCEPTED
To change the status to Accepted, the Letter of Commitment condition must be added. Click here for detailed instructions.
(WTC) WAITING TO CLOSE
To change to Waiting To Close, a broker must check off the Lender Conditions Met box in the Mortgage Request section.
FUNDED & AWAITING PAYMENT
5 days after the Closing Date the status will automatically change to Funded + Awaiting Payment. Click here for detailed instructions.
COMPLETE
To change the status to Complete, click on the top right Actions button in the deal > Payment Received. *Please note, it must be at least 5 days after the Closing Date in order for this option to appear. Click here for detailed instructions.
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