FAQ - EZ Account - Blank Statements

Problem

You are receiving blank statements from the EZ Account service. Your customer has set 'paper delivery' on their bank account statements.

Solution

In order for EZ Account Feature to provide online bank statements, your customer must have 'electronic delivery' set as their account delivery method on their bank account(s). Most likely your customer has opted for Paper Statement as the method of delivery on their bank accounts.

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